Maintenance service
Warranty
The following items are covered by warranty. If a problem occurs, please contact your dealer.
- Printer Problems within 6 months after purchase (1 time)
- Toner Cartridge Initial failure
The initial failure of the toner cartridge is as follows.
- Defects in finished products after sublimation printing and toner printing.(May be affected by specifications and conditions of materials, presses, etc.)
Please note that the following contents are out of warranty.
- Problems caused by using or disassembling toner cartridges other than those specified by our company.
- Defects in finished products after sublimation printing and toner printing. (May be affected by specifications and conditions of materials, presses, etc.)
Regular replacement parts
Fusing Unit |
:Standard replacement timing ? 90,000 pages |
Transfer Belt Unit |
:Standard replacement timing ? 90,000 pages |
Transfer Roller Unit |
|
:Standard replacement timing ? 90,000 pages |
※The replacement timing may change depending on the usage.
※After 6 months of purchase, the replacement parts will be charged.
※Repair will be done at our service center.
※Please contact your dealer if you have any questions, for example, need for a replacement printer, repair schedule, etc.,